1. SMS Privacy Policy

Information Collection

We collect your mobile phone number only when you voluntarily provide it to us, such as during a service inquiry or by texting us first.

Use of Information

Your mobile number is used exclusively to provide the services you requested, including customer support, scheduling updates, caregiver changes, and related communications.

Data Security & Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Opt-Out

You may opt out of receiving text messages at any time by replying STOP to any message you receive from us.

2. SMS Terms of Service

Program Overview

By providing your phone number and opting in, you agree to receive SMS messages from Lipford Home Care.

Nature of Messages

Messages may include conversational replies, customer support, scheduling updates, caregiver changes, and other service-related communications.

Consent

Consent to receive text messages is not a condition of purchase.

Message Frequency

Message frequency varies based on your interaction with us.

Costs

Standard message and data rates may apply depending on your mobile carrier.

Support

For help, reply HELP to any message or email [Support Email].

Termination

You can cancel the SMS service at any time by replying STOP. You will receive a confirmation message after unsubscribing.